FAQ

Where do you ship?

We currently ship within the US only.

How long does shipping take?

Everything is handcrafted and made with the best ingredients. Orders typically arrive within 8 business days after processing.

Do you accept returns?

We do not accept returns, but we do offer exchanges or store credit. Please contact us within 7 days of receiving your order.

Are your ingredients safe?

Yes, all of our products are crafted with carefully selected, high-quality ingredients. Please review the full ingredient list on each product page before purchasing.

Do you offer samples?

We currently do not offer samples. If you have allergy concerns, we recommend performing a patch test before full use.

Can I cancel or modify my order?

Orders are processed quickly, so please contact us as soon as possible if you need to make changes.

How can I reach you?

You can contact us via email (contact@buhnenoir.com) or through our website's contact form. We aim to respond within 1–2 business days.